No referral is needed, you are welcome to book with us anytime.

We are not Medicare rebatable at this time, so referrals are not required.

Rebates for counselling services may be available if you have private health insurance with the appropriate level of Extras cover.

Stress Therapy Australia is a recognised provider with the following health funds:

Bupa

Australian Regional Health Group (ARHG), which includes:

Police Health Fund

Teachers Union Health

HBF

Phoenix Health

CUA Health (Telehealth only)

St Luke's Health

Emergency Services Health

GMHBA (Geelong Medical and Hospital Benefits Association)

Please check with your health fund to confirm your eligibility and level of cover.

Note: Stress Therapy Australia is not Medicare-funded at this time, so Medicare rebates do not apply.

Crisis Support – Mental Health Services

Stress Therapy Australia is located in Hawthorn East (City of Boroondara). Based on our location, clients in this area typically fall under:

Primary Local Services:

🌐 Alfred Health – Emergency Psychiatry

Central East – Eastern Health

📞 1300 721 927 (24/7 triage and CATT)

📍 43 Carrington Road, Box Hill VIC 3128

🌐 Eastern Health – Central East CATT

National Helplines & Support Services

These services are available 24/7 and offer free, confidential support across a range of issues:

📞 Lifeline

13 11 14

Crisis support for anyone experiencing emotional distress or suicidal thoughts.

🌐 lifeline.org.au

📞 Beyond Blue

1300 22 4636

Support for depression, anxiety, and mental health issues.

🌐 beyondblue.org.au

📞 SANE Australia

1800 187 263

For complex mental health support, carers, and families.

🌐 sane.org

📞 Kids Helpline

1800 55 1800

Support for children and young people aged 5–25.

🌐 kidshelpline.com.au

📞 MensLine Australia

1300 78 99 78

Support for men with relationship or mental health concerns.

🌐 mensline.org.au

📞 1800RESPECT

1800 737 732

National counselling service for sexual assault, family and domestic violence.

🌐 1800respect.org.au

📞 13YARN

13 92 76

A culturally safe crisis helpline for Aboriginal and Torres Strait Islander peoples.

🌐 13yarn.org.au

🚨 In an Emergency

Always call 000 (Triple Zero) for immediate police, fire, or ambulance assistance.